Security Capabilities and Policies for Transmission of Payments

At Premier Hospitality Group (PTY) Ltd, your security is our utmost priority. We understand the importance of safeguarding your payment information when making reservations or settling your bills. To ensure the highest level of security, we have implemented advanced security capabilities and have established strict policies for the transmission of payments.

1. Secure Payment Gateway: We utilize a secure payment gateway that complies with industry standards for encryption and data security. When you make a payment through our website or at our front desk, your payment details are encrypted, ensuring that your sensitive information remains confidential and protected during transmission.

2. PCI DSS Compliance: Premier Hospitality Group (PTY) Ltd is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). This comprehensive set of security requirements ensures that your payment data is handled, processed, and stored in a secure manner, reducing the risk of data breaches or fraud.

3. Secure Sockets Layer (SSL) Encryption: Our website is equipped with SSL encryption to establish a secure connection between your device and our server. This encryption protocol ensures that any data transmitted, including payment information, is scrambled and unreadable to unauthorized parties.

4. Regular Security Audits: We conduct regular security audits and assessments to identify and address any potential vulnerabilities in our payment systems. This ongoing monitoring ensures that we remain at the forefront of security measures.

5. Employee Training: Our staff undergo rigorous training on data security and the handling of payment information. They are well-versed in our security policies and are committed to maintaining the highest standards of data protection.

6. Payment Data Storage: We do not retain your payment information after the transaction is complete. This minimizes the risk of data exposure, as we believe in “data minimization” to reduce any potential threat vectors.

7. Incident Response Plan: In the unlikely event of a security breach, we have a well-defined incident response plan in place to swiftly mitigate the issue, inform affected parties, and take appropriate corrective actions.

8. Customer Responsibility: While we take extensive measures to secure your payment information, we also encourage our guests to be vigilant and responsible. Do not share your payment details with anyone claiming to be from the hotel through unverified channels.

Your trust in Premier Hospitality Group (PTY) Ltd is greatly valued, and we are committed to maintaining the highest standards of security to protect your payment information during its transmission. If you have any questions or concerns about our security capabilities and policies, please do not hesitate to contact our front desk or our customer support team. Thank you for choosing Premier Hospitality Group (PTY) Ltd for your accommodation needs.